Gus Simonds
President With MacMiller since 1988"To listen well, we have to really care about where the other person is coming from. At MacDonald-Miller we stay focused on what's most important: our customers and the success of their projects. Once we engage our customers' wants and needs, the horsepower of MacMiller engineering, construction and service can really get traction. We listen to everyone and everything that impacts the success of a project. Not just at the beginning, but for its entire life. Our greatest reward for listening to our customers is building relationships that last way beyond the ribbon-cutting ceremony."
Steve Nicholes
Executive Vice President, Construction Business Development With MacMiller since 1983"Helping our customers select the best valued solution for their project is paramount for us. MacDonald-Miller's success is in direct measure to the success of our clients and their projects. We work hard to ensure the mechanical solutions we propose are not just the right choice for us mechanically but more importantly are right for the building and meet the needs of all the disciplines involved in the project. It has been ingrained at MacMiller to provide the optimum value for our customers' investments. Our customers trust us to do just that."
Doug Turley
Executive Vice President, Engineering With MacMiller since 1985"Open dialog and collaboration nurtures a meaningful refinement process. MacDonald-Miller's engineering team is in continuous communication with our sales, field, and project managers to make sure we're all pulling together to deliver what was promised to our customers. We willingly engage in frank discussions to push ourselves to the next level of performance. Our best ideas rise to the top, are evaluated, refined and then bounced back into our organization for implementation. We use this 360 degree cycle to add value as we ensure design integrity on all of our customer's projects."
Mark Webster
Executive Vice President, New Construction Operations With MacMiller since 1984"MacDonald-Miller believes it's our obligation to communicate both good and bad news to our customers. To do otherwise jeopardizes the success of the entire project and mars our credibility. When MacMiller sees our project going beyond budget expectations, hit with code revisions or equipment delays - we immediately communicate with the other professionals on the project team. Together we creatively identify solutions that keep the project on track. We trust each other with honest, factual, timely information. This trust and unrelenting desire to be successful builds relationships that last."
Dave Gough
Executive Vice President, Service Operations With MacMiller since 1982"Being reliable is a requirement, not an option. We service many mission-critical facilities - computer rooms, server rooms and data centers. Our people understand that "round-the-clock" service demands personal sacrifice at times. MacDonald-Miller is in for the long haul and doing what we promise is essential. At MacMiller, commitment to our customers is in the air we breathe. We see it this way: Helping our customers be successful secures their future and ours."
David Herr
Vice President, Service Business Development With MacMiller since 2001"The value we offer our customers is more than our expert services and products. Our customers value our honest approach and our willingness to go the extra mile to ensure a long-term partnership. It is trust that's the cornerstone of our relationships. I like to think that all our loyal customers are telling their friends to do business with MacDonald-Miller. So every day we make new friends and that is exciting and fun."
Perry England
Vice President, Building Performance With MacMiller since 2008"MacDonald-Miller's approach to building performance is all about making buildings work as efficiently as possible. No matter how new or old the building, we work with your team to achieve peak operating efficiency, reliability and comfort while minimizing your investment and maximizing your financial return with verifiable results."